What personal information we collect, why we collect it, who we share it with, and the rights you have over it.
Applies to mononiaaviation.com and all Mononia Aviation services Last updated 29 September 2026 Follows Nigeria Data Protection Act 2023
Mononia Aviation Limited is the data controller for the personal information described in this policy. That means we decide why and how your information is used. Our registered office is at Suite D4 Plot 1077A, Balanga Crescent, Area 11, Garki, Abuja, Nigeria.
This policy explains what personal data we collect, why we collect it, who we share it with, how long we keep it, and the rights you have. It is written to follow the Nigeria Data Protection Act 2023 and the guidance of the Nigeria Data Protection Commission (NDPC). It applies to mononiaaviation.com, to bookings made by phone, email or in person, and to the services we provide.
We only collect what we need to provide the service you asked for.
| CATEGORY | WHAT IT INCLUDES |
|---|---|
| Identity | Your name, title, date of birth, nationality, and a copy of your passport or ID where a flight, visa or licence requires it. |
| Contact | Email address, phone number, and postal or billing address. |
| Booking and travel | Travel dates, destinations, passenger names, frequent flyer details, seat and baggage requests, next of kin or emergency contact for training. |
| Training and licensing | Course applications, medical certificates, licence numbers, examination and assessment results, attendance records, and instructor notes. |
| Payment | The name on the card or account, the last four digits, the amount, the date, and the transaction reference. We do not see or store your full card number, PIN, or CVV. Flutterwave handles those. |
| Communication | Emails, messages, call notes and chatbot conversations with our team. |
| Technical | IP address, browser type, device type, the pages you visit on our site, and cookie identifiers. |
We do not ask for, and do not want, any special category data such as health records, religious beliefs or political opinions, unless a medical certificate is required for a licence and you choose to give it to us.
We use your information for the purposes below. The lawful basis is the reason Nigerian data protection law allows us to use it.
| WHAT WE DO | WHY WE ARE ALLOWED TO |
|---|---|
| Take and manage your booking, and provide the training, charter, travel, import or consultancy service you asked for. | Performance of a contract with you. |
| Take payment, issue receipts, and keep accounting records. | Performance of a contract, and our legal duty to keep records. |
| Meet aviation safety, licensing and regulatory requirements, and report to regulators where we are obliged to. | Our legal obligation. |
| Answer your questions and provide customer support. | Performance of a contract, and our legitimate interest in serving our customers. |
| Keep the site working, secure, and free of misuse. | Our legitimate interest in protecting our business and our users. |
| Send you newsletters and offers. | Your consent. You can take it back at any time. |
| Recover debts, prevent fraud, and handle disputes. | Our legitimate interest, and our legal rights. |
We do not sell your personal data, and we do not share it for anyone else’s marketing. We share it only where it is needed:
Where we share your data with a supplier, we share only the minimum needed.
Some of the companies that provide our website hosting, email, analytics and payment services store data on servers outside Nigeria. When we transfer personal data out of Nigeria, we take steps to make sure it stays protected, such as using providers with standard contractual protections and checking the safeguards they have in place.
needs confirm your overseas transfer safeguards, or delete this sentence
We keep personal data only as long as we need it. When it is no longer needed, we delete it or make it anonymous.
| TYPE OF RECORD | HOW LONG WE KEEP IT |
|---|---|
| Enquiries that do not become bookings | needs retention for enquiries, e.g. 12 months |
| Booking, travel and charter records | needs retention for booking records, e.g. 6 years |
| Training, examination and licensing records | needs retention for training records, e.g. 10 years |
| Payment and accounting records | needs retention for payment records, e.g. 7 years (Nigerian tax and company law may require a minimum) |
| Marketing and newsletter lists | Until you unsubscribe |
| Website analytics | needs retention for analytics data, e.g. 26 months |
We use a number of measures to protect your data, including:
No system is completely secure. If a breach happens that is likely to affect your rights, we will tell you and the Nigeria Data Protection Commission as soon as we can, as the law requires.
Our website uses cookies and similar technologies. Cookies are small files stored on your device. We use them to:
You can block or delete cookies in your browser settings. If you block the essential ones, some parts of the site may not work. Blocking analytics cookies does not affect your ability to use the site.
Under the Nigeria Data Protection Act 2023 you have the right to:
To use any of these rights, email info@mononiaaviation.com and tell us what you want. We may ask you to prove who you are before we act, so that we do not release your data to someone else. We will answer within 30 days.
Some rights have limits. For example, we cannot delete a record that aviation law or tax law requires us to keep, and we cannot delete a record that is needed to defend a legal claim.
Our services are meant for adults. We do not knowingly collect personal data from anyone under 18 unless a parent or guardian has given consent, for example when a young person is enrolled on a training course, and even then we collect only what the course requires. If you believe a child has given us personal data without consent, email info@mononiaaviation.com and we will delete it.
We only send you newsletters and offers if you have asked us to. Every marketing email we send includes a way to unsubscribe, and you can also email info@mononiaaviation.com to be removed. We do not sell or rent your contact details to anyone.
We do not make decisions about you using automated processing alone, and we do not build profiles that produce legal effects for you.
needs confirm you make no automated decisions, then delete this sentence
If you are unhappy with how we have handled your personal data, please tell us first. Email info@mononiaaviation.com with the subject line “Data protection complaint” and we will respond within needs complaint response time in working days, e.g. 30 working days.
You also have the right to complain to the Nigeria Data Protection Commission (NDPC). You can do this whether or not you have complained to us first.
We may update this policy when our services change or the law changes. The date at the top of this page shows when it was last updated. If we make a significant change, we will make it clear on the website.
