01About these terms
These Terms & Conditions are the agreement between you and Mononia Aviation Limited for the use of our website and for the aviation services we provide. “We”, “us” and “our” mean Mononia Aviation Limited. “You” means the person or business using our website or buying our services.
By using our website, requesting a quote, or paying for a service, you accept these terms. If you do not accept them, please do not use the site or our services.
If you have signed a separate written contract with us, that contract applies where it differs from these terms.
02Who we are
CompanyMononia Aviation Limited needs RC number
Registered officeSuite D4 Plot 1077A, Balanga Crescent, Area 11, Garki, Abuja, Nigeria
Phone+234-805-035-3484 or +1-302-568-6579
03Using our website
- You may use our website for lawful purposes only. You must not use it to break any law, to send spam, to introduce viruses or harmful code, or to try to gain access to parts of the site you are not meant to see.
- You must not scrape, copy, or republish substantial parts of the site without our written permission.
- We try to keep the information on the site accurate and up to date, but we do not promise it is free of errors. Prices, schedules and course dates can change. The information on our service pages is a description, not a binding offer.
- We may suspend or withdraw the site, or any part of it, without notice, for maintenance or any other reason.
04Quotes, bookings and how a contract is formed
- When you ask about a service, we send you a quote or a proposal. A quote is not an offer and it is valid for needs how long a quote stays valid, e.g. 14 days unless it says otherwise.
- A contract between us is formed only when we confirm your booking in writing and receive the payment we have asked for.
- We may refuse a booking, or cancel one before it starts, if a service is not available, if the price was clearly wrong, or if we are not able to meet a safety or regulatory requirement. If we do that, we refund what you have paid.
- You are responsible for making sure the information you give us is correct and complete, including the spelling of names exactly as they appear on passports.
05Prices and payment
- Prices are quoted in Naira (₦) unless we say otherwise, and they include or exclude taxes and levies as stated on the quote.
- Payment is made through the checkout on our website, which is run by our payment provider, Flutterwave, or by bank transfer where we agree that in writing.
- Card details are entered on the payment provider’s secure page. We do not see or store your full card number, PIN or CVV.
- We may ask for a deposit before starting work. Where we do, the deposit forms part of the price and is dealt with under our Refund Policy.
- If a payment is reversed or fails after we have started work, we may suspend the service and charge you for the work already done.
- Government fees, duties, airport charges, fuel surcharges, taxes and third-party charges may change after a quote. Where they change before your service is delivered, we will tell you and you may cancel without a cancellation charge.
06Cancellations, changes and refunds
Our Refund Policy sets out when you can cancel, when a refund is due, and how long a refund takes. It forms part of these terms.
- You may ask to change a booking. We will try to make the change, but a supplier may charge a change fee. We will tell you the cost before we act.
- We may have to change a schedule, an aircraft, an instructor, or a departure time for operational, weather or safety reasons. Where a change is significant and does not suit you, you may cancel under the Refund Policy.
07Training services
This section applies to Air Transport Pilot Licensing, cabin crew and ground staff training, and Aviation Training and Consultancy courses.
- Entry requirements. You must meet any medical, education, age or licence requirement for the course. You are responsible for giving us correct documents and certificates. If it turns out you do not meet a requirement, we may end your place.
- Regulatory rules. Training that leads to a licence or rating is delivered under the rules of the relevant authority, including the Nigeria Civil Aviation Authority. Those rules take priority over anything in these terms.
- Attendance. You must attend the sessions you are booked on and arrive on time. needs your training attendance rule
- Conduct and safety. You must follow our safety rules, the instructions of our instructors, and the rules of any airfield or facility we use. You must not attend training under the influence of alcohol, drugs or any substance that affects your ability to take part safely.
- Removal from a course. We may remove you from a course if you break these rules, behave abusively, or put anyone’s safety at risk. In that case no refund is due, and we may report the matter to the relevant authority.
- Assessments. Examination and assessment results are decided by the examining body or the regulator, not by us. We do not guarantee that you will pass, or that a licence will be issued.
- Certificates. We issue a certificate of completion only where you have met the attendance and assessment requirements.
08Aircraft charters and rentals
All flights are operated under the operational control of the operator and the captain. The captain has final authority over the flight, including whether it takes off, where it lands, and what may be carried.
- You must give us accurate passenger names, weights where we ask for them, and valid travel documents. You are responsible for visas and entry requirements.
- We may refuse to carry a passenger or baggage that we consider unsafe, unlawful, or likely to cause a delay or disturbance.
- Prohibited and restricted items must not be carried. You are responsible for making sure your baggage complies with aviation security rules.
- Flight times are estimates. Weather, air traffic control, aircraft serviceability and other operational matters can cause delays. We are not liable for a missed connection or a missed appointment caused by a delay.
- Once a charter has started, it is treated as delivered. We do not refund unused hours unless the flight ends early for a reason we are responsible for.
09Air travel and tours
- When we arrange a flight, a hotel, a tour or a visa service, we act as an agent for the airline or supplier. The supplier’s own terms and conditions apply to that booking, and we will give you a copy on request.
- You are responsible for your passport, visa, health documents and any other entry requirement for your destination. We can help you prepare these, but we cannot guarantee that a visa will be granted.
- We are not responsible for a supplier failing to provide a service, or for an airline cancelling, delaying or overbooking a flight. Where a supplier is at fault, we will help you claim from them.
- Travel insurance is your responsibility. We strongly advise you to take out cover before you travel.
10Import, export and logistics
- We arrange the movement of aircraft, parts and equipment, and handle the paperwork, freight and clearing work involved.
- You must give us accurate descriptions, values and classifications for the goods, and any licence or permit the goods need. You are responsible for the accuracy of customs declarations we make on your instructions.
- Duties, taxes, levies, inspection fees, storage charges and demurrage are payable by you unless we agree otherwise in writing.
- Timescales we give for customs clearance and delivery are estimates. Authorities, carriers and ports can cause delays that are outside our control.
- We do not carry, and will not arrange carriage for, goods that are prohibited or restricted without the required permits.
- Risk in the goods passes as set out in the relevant carrier’s terms. We recommend that you insure your goods.
11Consultancy services
We provide consultancy in aviation operations, safety management and regulatory compliance.
- Our advice is based on the information you give us and on the rules in force at the time. If the information is incomplete or wrong, our advice may not be right for your situation.
- We do not guarantee a particular regulatory outcome, approval, licence or certificate. Decisions are made by the relevant authority.
- You may use our written deliverables for your own business. You may not resell them or pass them off as your own work.
12Your obligations
You agree to:
- Give us accurate, complete and current information and documents.
- Pay the amounts we agree, on time.
- Follow the law, aviation security rules, and our safety instructions.
- Not use our services for anything unlawful.
- Tell us promptly if something changes that affects your booking, your training, or your travel documents.
13Our liability
- We do not limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by Nigerian law.
- Subject to that, we are not liable for loss of profit, loss of business, loss of opportunity, or indirect or consequential loss.
- We are not liable for a delay, cancellation or failure caused by weather, air traffic control, a regulator, an airline, a supplier, industrial action, or any other event outside our reasonable control.
- Where we are liable, our total liability for a single booking is limited to needs liability cap for one booking, e.g. the total price of the booking.
- Where we act as an agent for an airline or another supplier, the supplier’s liability rules apply to that part of the service, and our liability for it is limited to the amount we recover from the supplier.
- Nothing in these terms affects any right you have under Nigerian consumer protection law.
14Indemnity
You agree to cover us for any loss, claim, fine or cost we suffer because you gave us information that was wrong, because you broke these terms, or because you broke an aviation, customs or security rule. This does not apply where the loss was caused by our own negligence.
15Force majeure
We are not in breach of these terms, and we are not liable, if we are prevented from performing by something outside our reasonable control. This includes severe weather, natural disaster, epidemic, war, civil unrest, terrorism, a change in law or regulation, a strike, a failure of a supplier, a national power or network failure, or a decision of an aviation authority. If such an event continues for more than needs force majeure days before either side can exit, e.g. 60 days, either of us may end the contract, and we will refund any part of the service you have paid for but not received.
16Intellectual property
The content on our website, including text, images, the logo and our branding, belongs to us or is licensed to us. You may read, print and share our pages for your own non-commercial use. You may not copy, modify or use our content or branding for a commercial purpose without our written permission. Our name and logo are our trademarks.
needs confirm you have a registered trademark, or delete this sentence
17Confidentiality
Where either of us receives confidential information from the other, we will keep it confidential and use it only for the purposes of our contract. This does not apply to information that is already public, or that the law requires us to disclose.
18Links to other websites
Our website may link to other websites. We do not control those sites and we are not responsible for their content, their privacy practices, or their services. A link is not an endorsement.
19Changes to these terms
We may update these terms from time to time. The version shown on this page at the time you place a booking or pay for a service is the version that applies to that booking. The date at the top of the page tells you when it last changed.
20Governing law and jurisdiction
These terms are governed by the laws of the Federal Republic of Nigeria. The courts of needs which courts have jurisdiction, e.g. the Federal Capital Territory have exclusive jurisdiction over any dispute, unless you have a right under Nigerian law to bring a claim somewhere else.
21Resolving disputes
If a dispute arises, please contact us first at info@mononiaaviation.com so we can try to settle it directly. If we cannot settle it within needs days to try settling a dispute first, e.g. 30 days, either of us may refer the matter to mediation in Abuja. If mediation does not resolve it, either of us may go to court.
22Contact us
CompanyMononia Aviation Limited
AddressSuite D4 Plot 1077A, Balanga Crescent, Area 11, Garki, Abuja, Nigeria
Phone+234-805-035-3484 or +1-302-568-6579
EDITOR’S NOTE: DELETE THIS BOX BEFORE THE PAGE GOES LIVE
- Every amber marker is a decision only you can make. Search the file for class=”ask” to find them all.
- Your RC number, if you want it published (section 2).
- How long a quote stays valid (section 4).
- Your attendance rule for training courses (section 7).
- Your liability cap for a single booking (section 13). The wording currently says the total price of the booking.
- How many days of force majeure allow either side to end the contract (section 15).
- Whether you want the trademark sentence kept (section 16).
- Which courts have jurisdiction, and how long you will try to settle a dispute before mediation (sections 20 and 21).
- Have your lawyer read this before it goes live. It is a working draft, not legal advice.
